Find jobs

 

 

  • Apply for this job now


Job View

Ref no. JOB039141 Print this job Add to My favorite jobs
Accenture Services Pvt. Ltd. Contact Person
http://accenture.com Mr Kiran Rao
Rating Senior Analyst 
Silver - Participate in the Community Silver - Participate in the Community Silver - Participate in the Community . 
About the Company

Accenture is a global management consulting, technology services and outsourcing company. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. With approximately 170,000 people in 49 countries, the company generated net revenues of US$19.70 billion for the fiscal year ended Aug. 31, 2007. Its home page is www.accenture.com.

  
 
 
 
Company address Divyashree Techno Park,  
  SEZ 36/2, Kundanahalli Village,  
  Whitefield,Bangalore 560066
  India  

 

Job Title

VOIP ADMINISTRATOR

 
Available positions 10 Career level Executive
Industry IT Enabled Services/BPO Education level Bachelor degree
Occupation IT Engineers & Administrators Work experience 2 – 5 Years
Location Bangalore 1st language English
Job type Full Time 2nd language English
Annual salary Negotiable Nationality Indian
Date posted 20-11-08
      1 month 2 weeks 3 days ago
           
           
Job description

Responsibilities

  • Design and deployment of voice infrastructure/ new project environment setup
  • Active participation in the capacity planning for the voice infrastructure.
  • Work closely with Projects, Architecture & Standards and Account Management teams for new project setups and upgradations vis-à-vis Voice Services across India Delivery Centres.
  • Design and propose new cost effective and efficient voice solutions within the framework of Accenture policies and government regulations.

 Skills Set

  • Understanding of basic telephony, voice networking, signalling standards and telecommunications protocols.
  • Experience on industry standard enterprise/ call center PBX’s.
  • PBX’s and associated adjuncts for Domestic Telephony.
  • Voice Mail.
  • Call Accounting Software.
  • CTI Integration experience preferred.
  • Voice logging and call quality evaluation systems.
  • Avaya is preferable, but not an issue if the candidate has expertise in any other PBX domain

Process Knowledge

  • Basic understanding of industry operating standards like BS15000, BS7799, COPC etc.

Educational Qualifications

 

  •  Successfully regular time completed 10+2+Diploma/B.E /B. Tech
  • Experience:2+yrs to 5yrs

 

 

Key Skills

 

Certifications

 

Security Clearance